Terms of Business

Placing your order

Please place your order by emailing me at with your final, proofread, script and instructions. This link will create an email pre-populated with appropriate sections for you to complete. New clients may be asked to pay all or part in advance. Full payment is due on completion unless agreed otherwise.

Sample reads

If you would like me to provide a sample read, send me a short extract from your script and I will read this, probably in several styles, so you can confirm you are happy with my voice and performance.

Workflow

For scripts of 500 words and under I will send you a fully prepared sound file as a delivery. This is for your approval; two further rounds of performance (reading style) revisions are included.

For scripts of over 500 words, I will provide a short sample read for you to approve my performance style before I begin recording the full piece. Once the performance style is approved, refunds will not be offered for reasons of perfomance style preference. If my recording is not up to scratch for any other reason then you must let me know within one week of delivery. I will do my best to make matters right but if you are still unhappy, a full refund will be issued.

Refunds

A full refund will be made if it is requested before I have begun work on a project. For long-form projects such as audiobooks this includes reading the material. I will not charge for a partial retake if it is due to an issue with my read, such as an error in pronunciation or a misreading. However, if changes are made to the script after recording, then I may at my discretion make an additional charge depending on how much more work is needed. You have seven days from delivery to request revisions; after that, the work is considered accepted and payment becomes due.

In the event that a refund is given, NO LICENSE IS GRANTED for use of the materials provided and all copies of my recordings must be destroyed.

Intellectual property

All recordings remain my intellectual property.

Usage license

Once payment is made, you are granted a licence to use the recording as agreed on my invoice. If no usage period is stated, the licence lasts for one year. Any additional use, reuse, or redistribution requires written consent.

Unless otherwise stated, my recordings may be used only in the geographical region specified on my invoice. If no geographical region is stated, then the license specifies that use is limited to the client's country only. The client may not transfer my recordings nor the license granted to any third parties without my written consent.

Artificial intelligence and voice generation

My recordings must not under any circumstances be used for AI training, voice cloning, or synthetic voice generation.

Limitation of liability

It is solely your responsibility to ensure that your script is proofread, accurate and legally cleared, and to check the sound files which I provide for accuracy. If any errors in my reading are discovered, I will re-record at no extra cost as necessary, but I take no responsibility for any errors either in your script or in my recording or for indirect or consequential losses. Where liability cannot be excluded by law, it is limited to the amount paid for the work or £5 (five pounds Sterling), whichever is lower.

Copyright

It is solely your responsibility to ensure that material provided by you does not violate any third-party's intellectual property rights, including copyright. I do not assume any liability for any copyright violations as a result of your failure to obtain requisite clearance. By engaging my services you agree to indemnify me against any such liability arising from your violation of the copyright of another person.

BY ENGAGING MY SERVICES YOU AGREE TO BE BOUND BY THESE TERMS.

Updated 30 December 2025